FREQUENTLY ASKED QUESTIONS
Q: Where are you located?
A: I am based in Miami, FL but I do travel to Fort Myers/SWL for large groups and weddings. You can inquire at any moment about availability in the area.
MIAMI (Main Location)- Home Studio in Little Havana/Brickell (zip code 33130).
FORT MYERS- Home Studio in Lehigh Acres area (zip code 33936).
Q: How Do I Book An Appointment?
A: Appointments are made a few ways:
The first option for all IN STUDIO (Miami, FL) appointments, should be the "BOOK NOW" tab. You can see pricing, availability, and request appointments for approval.
For all other out of studio appointments and services or appointment in my Fort Myers studio, you can: Email, Text, Call or via Website (No Facebook IM or DMs through Instagram as sometimes they can get lost among many). Please allow 24-48 hours for a response Monday-Thursday and a little extra time on the weekends.
Q: How do I know my appointment is booked?
A: Booking confirmation email or text with your name, date and time will be sent within 24 hours of receipt of deposit.
Q: Is my deposit refundable if I am not able to make it to my appointment?
A: All deposits and balances are non-refundable and non-transferable.
Q: Is there a late fee?
A: If you are more 15 min or more late, a fee of $10 will be applied to the service, IF I choose to still service you. (If you do not call you’re considered a no call no show and you will not be serviced) Due to booking, if time does not permit, you forfeit your deposit and will need to submit another to book a new appointment. I am not obligated to service clients who are 15 mins or more late.
Q: What is your Early Bird / Late Owl fee?
A: Appointments for any time before 8am require an additional Early Bird fee.
Appointments for anytime after 9pm require an additional Night Owl fee.
Q: I do not wear makeup very often. Does the price vary for very basic makeup?
A: All makeup applications area flat rate. The client may choose to skip any of the full-face makeup application steps, however this does not change the price.
ABOUT MY SERVICES
Q: Do you come to me or do I go to you? What is your travel policy?
A: Most trials and one on one appointments are held in my studio in Miami, FL.
Travel fee varies on location, mileage, time, tolls, etc. A dollar amount service minimum, varying by location and date, is required for travel. Nationwide travel is available upon consultation.
Q: How long does the makeup last?
A: Makeup will last the entire day until removed with makeup remover. A lipstick touch up kit is also provided upon request.
Q: Are Lashes Included?
A: Top strip lashes are included in your makeup application. Bottom lashes are not available/included. Artist will supply lashes. If you require bottom lashes please notify artist ahead of time. Faux mink lashes available upon request.
Q: Do you know how to control Dry/Oily skin?
A: Yes, I control each skin type properly for a long lasting, clean application of makeup
Q: What makeup brands do you work with?
A: I work with a variety of quality brands that work well with different complexions and skin types. To name a few I use: Too Faced, MAC, Urban Decay, Bobbi Brown, Makeup Forever, Laura Mercier, Charlotte Tilbury, Huda Beauty and many more.
Q: Will my makeup look the same in pictures than it does in person?
A: Makeup is recommended to be a little bolder when it is done for an event such as a wedding because you will be in front of a camera all day. Makeup in pictures look more natural than in person. However, I make sure that your makeup looks flawless and as natural as possible in person.
Q: How long does hair and makeup take?
A: Hair take anywhere from 45 minutes to one hour and a half depending on the length, volume and texture of the person’s hair combined with desired style. Makeup takes about the same time; it all depends on the look the person is going for.
Q: Do you do airbrush? Which do you recommend, traditional or airbrush?
A: I currently do not offer airbrush makeup as I prefer the way traditional makeup application compliments all skin types and all makeup products. I guarantee a flawless and long lasting finish with traditional high definition cream or liquid foundations.
Q: Are you always available for hair?
A: Simonet is primarily a makeup artist, and although she offers wonderful hair styling services, such as curls, waves and updos, availability for hair styling may be limited and is not always guaranteed, especially for weddings. When available, she brings her team along to help. Please inquire.
Q: My hair does not seem to hold curl, what should I do?
A: I send out a list on how to prepare for hair before we meet and I prepare the hair with anti-humidity and high quality products, which help maintain curls. There are hair types that no matter what products or preparation methods are used, curls do not seem to last. In this case, I recommend an alternative style which we can discuss in person.
Q: I want to wear hair extensions, what brands do you recommend and how long should they be?
A: I recommend 100% real human hair from Sally’s beauty supply, Luxy, Bellami, Insert Name Here, and Amazon. Real human hair extensions can also be purchased at a variety of beauty supply stores. They should be about 5 inches longer than your hair and the color should resemble yours as best as possible. Extensions are to be provided by client.
Q: Is a bridal trial required?
A: A bridal trial is not required but it is highly recommended. I do require a consultation, even if it is via FaceTime to get to know the client and make sure that we are a good match.
Q: When should I schedule my bridal trial?
A: Trials are recommended to be scheduled one to two months before the wedding so that it is fresh in the client and artist's mind. A trial can be done at any point and any changes decided thereafter can be implemented the day of the wedding.
Q: If I have a trial booked, will my date be placed on hold?
A: Our policy is to honor the first contract we receive even if there is a trial scheduled with another bride. After your trial, you have three (3) days to let me know you'll be booking and pay your deposit with a signed contract. Once this is done, I will place your date will be secured.
Q: What do I need to bring to the trial?
A: Bring at least 3 pictures of hairstyles and makeup looks that you envision yourself as. Please look for styles that have your same hair color and please keep in mind that pictures are used as inspiration, looks will not be 100% replicated. Lastly, Bring a picture of your dress and any accessories.
Q: How many looks can be done in the trial?
A: One look (one makeup and/or one hair style). Should a new look be wanted, a new trial would need to be scheduled.
Q: How should my hair be for the day of the trial and wedding day?
A: Hair should be washed the night before, a small amount of conditioner to the ends and no other products added. Blow dry as straight as possible (not perfectly) and do not flat iron. Please trim hair should it be needed.
Q: How should my skin be for the trial/wedding day?
A: Skin and eye area should be cleansed and exfoliated. If eyebrows/ facial hairs need to be waxed/threaded, please do so at least 3 days before to avoid irritation.
Q: Can I bring someone with me to the trial?
A: It is preferred that only bride to be comes to trial to ensure a more personal and intimate session between artist and client. No pets or children allowed
Q: Can I use my trial for my engagement pictures, engagement party or bridal shower?
Q: What if I need to add/remove more names to the bridal makeup schedule?
A: I suggest sending the contract with the contracted date minimum. After that, you may update the number of people before the wedding (upon availability). If for any reason, fewer members require services on the day of the wedding, bride is responsible for full cost agreed to in contract.
Q: What time will you and your team arrive and what time will you start hair and makeup on the bride?
A: Time of arrival is calculated at least one month to three weeks before the wedding day. It is done this way as time of arrival and completion of services are based on the photographer/videographer time of arrival and time everyone needs to be completely ready by.
Q: Do you work alone or do you bring someone with you?
A: Both. If I feel I need help, I will bring a talented artist(s) to help me if available. Although we offer wonderful hair styling services, availability for for large wedding parties may be limited at times. Simonet works with a great team of qualified makeup and hair stylists that accompany her to weddings. However, team availability depends on notice and can be confirmed at time of inquiry/booking.
Q: How far in advance should I reserve my wedding day?
A: You may reserve your wedding day makeup and hair as early as you have your day set aside. It is recommended to book all your preferred vendors in advanced to lock in your date.
Q: What is needed to book my date and how do I book?
A: A signed contract and a non-refundable deposit is required to book a wedding date.